Frequently Asked Questions
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Yes our helmets are certified to US CPSC 16 CFR Part 1203, a standard recognised under Australia’s Consumer Goods (Bicycle Helmets) Safety Standard 2024.
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If you are unsure we recommend using our Size Guide.
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Every child is different — and we won’t pretend otherwise. Our Helmet Hats are designed to give you the best possible chance. By combining the look and feel of a hat with certified helmet protection, it feels more familiar, more comfortable, and less like “putting on a helmet”. For many families, this means less resistance and fewer daily battles.
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Children’s head sizes can vary, so we recommend choosing a helmet based on head circumference rather than age. Our helmets are made for head circumferences of 48 – 54cm. Measure around the widest part of your child’s head and check that the helmet can be adjusted to fit securely and comfortably.
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Helmet Hats feature an adjustable rear dial system. Simply turn the dial to tighten or loosen the fit so the helmet sits securely and comfortably on your child’s head. The chin straps can also be adjusted to ensure a snug fit.
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We offer 30-day returns on unused items in their original condition and packaging. See our Shipping & Returns page for more details.
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Orders are typically dispatched within 1–2 business days. Delivery usually takes 2–7 business days depending on your location within Australia. You’ll receive tracking details as soon as your order ships.